Banking on Chat: How AI Makes ‘Cents’ for Finance Companies

Nov 6, 2023 (SSNN) — The digital customer experience (CX) landscape is continually evolving, with AI playing an ever-growing role in helping businesses, including those in the finance sector, build their relationship with their customers, helping to set them apart from their competition. Conversational AI is a gamechanger for banks and financial institutions, enabling the complete reimagining of the digital […]

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Opinion: The R-ARCSS is Collapsing But SPLM-IO is winning!

South Sudan’s First Vice President and SPLM-IO leader Dr. Riek Machar Teny attends the 32nd Extraordinary Summit of the IGAD heads of states in Addis Ababa on June 21, 2018. (Photo credit: YONAS TADESSE/AFP via Getty Images)

By Mak Banguot Gok (Makjohnson), June 1, 2021 (SSNN) — The ideal implementation of R-ARCSS is what almost all South Sudanese are understanding to be an implementation by the warring parties in Juba. Faithful commitment to the agreement by those well-known schemers of ethnocentrisms hardly exists, even when citizens are hearing the mere pronouncements, and the half-done installation of R-TGoNU […]

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The legacy of Simon Dau

Prisoners at South Sudan Central Prison(Photo credit: supplied)

By Dr. Robert Portada, June 1, 2021 (SSNN) — Simon Dau felt a calm come over him when he listened to the Japanese flute music. At night his cellmates would wind down and prepare for sleep while the music played softly on one of the phones they kept hidden in Juba Central Prison. The flutes seemed to carry nature’s song. […]

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Opinion: What the Government of South Sudan Should Know About its Responsibilities Towards the Citizens

South Sudan First Vice President Dr. Riek Machar and President Salva Kiir look away from the camera during the signing of security arrangement in Khartoum, Sudan (Photo credit: SSNN)

By Juol Nhomngek Gec Juba, South Sudan, May 06, 2021(SSNN) — Since the war broke out in 2013, South Sudanese citizens have never found peace inside and outside South Sudan. As human rights bodies such as Amnesty international, the UN High Commission for Human Rights and Human Rights Watch have been reporting, South Sudanese citizens are constantly subjected to arbitrarily […]

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Chairman of National Democratic Movement (NDM) and Secretary-General of South Sudan Opposition Alliance Dr. Lam Akol Ajawin speaking in an interview (Photo credit: Supplied)

By Dr. Lam Akol, Feb 23, 2021(SSNN) — The International Crisis Group (ICG) issued its Africa Repot No.300 on 10 February 2021. The report attempts to address the current crisis South Sudan is wallowing in and offers possible ways out of the political cul-de-sac it is inexorably heading towards with attendant insecurity. The basic premises of the paper are that […]

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The New Africa!

By Dr. Mehenou Amouzou, Jan 4, 2021(SSNN) — It is nearing impossibility to discuss and debate the true economic, political and social development of Africa as a whole on the basis the entire Africa the continent is divided and fragmented into several smaller states. Upon creation this division gave false hope and enabled some countries to see themselves as superior […]

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Part Two: Advice to South Sudan Peace Process via Sant’Egidio Community (Rome) mediation

Opinion, By Roger Alfred Yoron Modi, Oct 11, 2020(SSNN) — This article is a continuation of the opinion article the author published days ago titled “Advice to South Sudan Peace Process via Sant’Egidio Community (Rome) mediation.” Like the first one, this article aims to help the ongoing peace talks between the government of South Sudan and the holdout opposition group […]

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Opinion: Will Changing the Currency Save the Economy? 

By Marum Ruon Wicjoat, Oct 11, 2020(SSNN) — According to the outcome of the cabinet meeting last Friday, the government spokesperson and the information minister announced the decision by the Council of ministers and the governor of the central Bank to change the National Currency of South Sudan hinting the decision to curb the uncontrollable inflation and the inability of […]

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Dear Rita Lopidia, Congratulations on receiving the USIP’s Women Building Peace Award

A graphic image of Rita(left) and the author, Francis Banychieng Jor, a former youth leader at USIP(Photo designed: author)

By Francis Banychieng Jor, Dear Rita Lopidia, Sep 22, 2020(SSNN) — Congratulations on receiving the USIP’s Women Building Peace Award, 2020. Through your zeal, commitment and passion for service you have exemplified the spirit of empathy and worked towards making the community a better place to live. I join your family, friends, the entire United States Institute of Peace fraternity, […]

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Opinion: Why South Sudan Should Strive To Protect and Preserve her Natural Biodiversity

Aerial view showing part of South Sudan's River Nile(Photo credit:

By Philip Ayuen Dot, Juba, South Sudan August 11, 2020(SSNN) — Biodiversity is the amount of variety of life on earth or in a certain country. This includes plants, animals and microorganisms such as bacteria and fungi. These are found in the different ecosystems such as oceans, savannah grasslands and forests. South Sudan has a rich biodiversity found in the […]

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Opinion: South Sudan Chief Justice and his Daughter practices targeted judicial sentencing in the South Sudan Judicial System

Chief Justice Chan Reec Madut speaking at a gathering. Chan has refused to be tested from coronavirus despite all attempt to get him and his family tested(Photo credit: SSNN)

By Gong John, August 2, 2020(SSNN) — South Sudan chief justice has been recently caught directing the judge to sentence the journalist who has the case with the minister of finance and economic planning. This happened in the muduria court after the Minister of Finance and economic planning sealed a deal with South Sudan chief justice to wrongly convict Zechariah […]

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Opinion: Achai Wiir in her Generous Mission of Sewing Patriotism

Miss Achai Wiir and friends...

By Zechariah Makuach Maror, August 2, 2020(SSNN) — If I may ask these questions! What sets Mother Teresa and Bill Gates apart from the rest of the western world’s temperament? What makes Makiir Gai Thiep a popular businessman among South Sudanese business people? What makes a genuinely philanthropic gift, a person differences? Are there different emerging generous people in South […]

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Opinion: Ten pieces of advice Dr. Nguen Manytuil should put into action for Unity State to realise a little change.

Northern Liech State Governor, Hon. Nguen Manytuel, his Minister of Information, Lam Tungwar and soldiers holding a meeting in Northern Liech State in January, 2019(Photo credit: SSNN)

By Gattiek Wichar, August 02, 2020(Nyamilepedia) — Dr. Joseph Manytuil should not re-appoint  the former county commissioners that worked with him previously in counties that will be allocated to I-TGONU in this transitional period. Let him appoint the new faces with fresh thoughts that will think of development instead of destruction, looting, and raiding their fellows. 2. Dr. Joseph Manytuil […]

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Opinion: Sudan’s army threatens activists, journalists with lawsuits

Members of Sudan's General Intelligence Service (Photo credit: Unknown)

By Mohamed Osman July 25, 2020 (SSNN) – On July 18, the Sudanese army issued a statement saying they had appointed a special commissioner to bring lawsuits against individuals who “insult” the army, including activists and journalists, both in and outside of Sudan, who write online. The army spokesperson invoked the troublesome Cybercrimes Act, an overly broad law introduced in 2007 that has […]

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Analysis: Independent administrative areas – a leaf from colonial legacy of ‘divide to rule’

Academician and professor, Dr. Peter Adwok Nyaba ....

By Peter Adwok Nyaba July 24, 2020 (SSNN) – Reflecting on Prof. John Lonsdale’s statement of wisdom that “The Africans used to live together as negotiating ethnicities until the colonial rule turned them into competing tribes”, it will not be difficult to discern the vacuity and vanity behind decision to establish independent administrative areas (IAA) in Ruweng and Pibor in […]

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Opinion: Eye Radio shouldn’t falsely implicate General Akol Ayii in corruption and nepotism

Police Maj. Gen. Dr. Akol Ayii Madut ...

By Deng Gatpan Wang July 23, 2020 (SSNN) – On 22nd July 2020, the sole anti-government radio station known as Eye Radio, broadcast a fabricated audio report that implicates the current Director of South Sudan Customs Service in financial corruption and nepotism. The Eye Radio reporter broadcast the report inform of audio which he claims to have been recorded from […]

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Opinion: COVID-19: A New Reality

By Koang Chol July 22, 2020 (SSNN) – Throughout of human life, many changes evolved out of calamitous circumstances that brought up an incredible and unimaginable practice. Historically, it has been a pattern whether it was meaningful change or impractical change. Certainly, pandemics and wars are the leading cause of deaths for so many people across the world over the […]

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opinion: Exploring Natural Resources and Attached Conflicts of Interests across South Sudan

Author, Philip Ayuen Dot...

By Philip Ayuen Dot, Nairobi, Kenya, July 22, 2020(SSNN) — Human beings since time immemorial have always fought over the control of vital natural resources. This is because communities require resources to be able to develop and meet their own needs. But with time people usually realize that conflicts are costly and furthermore, they hinder the utilization of the same […]

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